Terms and conditions

Last updated: October 9, 2026

Using this website

This website is operated by Carmel Inn & Suites, NE 5th Ave. and Junipero St., Carmel-by-the-Sea, CA 93921 ("we", "us"). By using it you agree to these terms. If you do not agree, please do not use the website; you are always welcome to call us instead at (831) 624-1900.

You may use this website to learn about the inn and to make reservations for yourself or for people who have asked you to. You may not use it in a way that breaks the law, interferes with the website, or collects its content or data by automated means for commercial use.

Reservations

Online reservations are made on our reservation provider's website, which opens from the booking links here. The rate, taxes, fees, and the guarantee and cancellation terms for your stay are shown there before you confirm, and they are set out in your confirmation. Our general guest policies also apply. If your confirmation says something different from this website, the confirmation applies.

You must be able to enter into a binding contract to make a reservation, and the information you give must be accurate.

Rates and offers

Rates and availability change and are not guaranteed until a reservation is confirmed. Savings for booking directly, rate matching and other offers described on this website are subject to availability and may be changed or withdrawn at any time. Ask us for details before you book.

Information on this website

We work to keep this website accurate, but it may contain errors or be out of date. Rooms are individually furnished, so the room you stay in may differ from the photos, and amenities may change. Distances and travel times are approximate. Information about restaurants, attractions and other businesses is provided for convenience; we do not control those businesses and are not responsible for them.

Ownership of content

The text, photographs, logo and design of this website belong to Carmel Inn & Suites or to those who have licensed them to us, and are protected by copyright and trademark law. You may view and print pages for your own personal use. You may not copy, republish or use them for commercial purposes without our written permission.

Links to other websites

This website links to websites we do not operate, including our reservation provider, maps, review sites and local businesses. Those websites have their own terms and privacy policies, and we are not responsible for their content or practices.

Disclaimer

This website is provided "as is" and "as available". To the fullest extent the law allows, we disclaim all warranties, express or implied, about the website, including implied warranties of merchantability, fitness for a particular purpose and non-infringement.

Limit of liability

To the fullest extent the law allows, Carmel Inn & Suites will not be liable for indirect, incidental, special or consequential damages, or for loss of data or profits, arising from your use of, or inability to use, this website. Some laws do not allow certain limits, so parts of this section may not apply to you. Nothing in these terms limits any liability that cannot be limited under California law, and these terms do not change your rights or ours in connection with a stay at the inn.

Privacy and accessibility

Our privacy policy explains how we handle information. Our accessibility page describes the accessible features of the inn and of this website.

Governing law

These terms are governed by the laws of the State of California, without regard to its conflict-of-law rules. Any dispute about these terms or this website will be brought in the state or federal courts serving Monterey County, California.

Changes to these terms

We may update these terms by posting a new version on this page with a new date. The version posted when you use the website is the one that applies.

Contact

Carmel Inn & Suites
NE 5th Ave. and Junipero St.
Carmel-by-the-Sea, CA 93921
[email protected]
(831) 624-1900